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For course or technical questions, please email travelprofessionals.support@starwoodhotels.com. You will receive a response within one business day.
See below for answers to frequently asked questions about STARPRO rates and Certificates of Completion.
When you complete and pass the first training module on ProLearning, Loyalty & Brands, you will then qualify for STARPRO rates, our new Travel Professional Experience Rate program.
On the lower left of the main Starwood ProLearning screen, you will see a section labeled "StarPro Exclusive Rates." Click on "Book Now" to see a summary of the exclusive program, and allow you to search availability at over 950 Starwood Hotels & Resorts.
If you have completed the Loyalty & Brands module and the "Book Now" button is not available, please contact us for further help.
Certificate of Completion may be accessed at any time by clicking on "Certificate" on the main page of each completed module.
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